FREQUENTLY ASKED QUESTIONS
We realize that selecting a Medical Billing Company is an important decision and one that had as profound effect on your business. We have compiled some of the most common questions that arise when considering outsourcing your Medical Billing.
We have very competitive rates. Our fees are modest and based on a percentage of your net reimbursement received. Other fees apply only to clients who wish to contract for services like consulting, practice management, practice valuation or other services. Please contact us and let us know your specific needs.
We bill for all types of practices and hospitals. We specialize in Allergy, ENT, Anesthesiology, OB/GYN, Neurology, Dermatology, Gastroenterology, Internal Medicine, Urology, Radiology, Hospitalists, Plastic Surgery, Pathology, Pulmonary, Nephrology, Ophthalmology, Orthopedic Surgery, Pain Management, Surgery, Thoracic Surgery, Psychiatry, Proctology, Pediatrics and Chiropractic reimbursement. We bill for acute care, rehabilitation, specialty and critical Access hospitals.
We have several methods to receive paperwork. You can mail, scan, or fax or it to us on a daily basis. Some choose to mail it to us or use courier services on a bi-weekly or weekly basis. We even pick up paperwork from some of our local clients. We work with you to meet your needs and make it convenient for your practice.
Yes. We are able to transmit claims to Medicare and Medicaid in every state. In addition, we are also able to transmit to all BC/BS carriers and over one thousand commercial carriers.
We will need the superbills and/or encounter slip, with all procedures performed and corresponding diagnosis, patient demographic and insurance information.
All payments are sent directly to you. Your practice will receive insurance payments electronically which are deposited right into your bank account. Medical Office Services does not receive payments from insurance carriers or patients. We do need a copy of the check and Explanation of Benefits for posting payments to patient accounts.
You have complete access to all patient information and reports through a high speed internet connection with our software. And our very knowledgeable staff is just a phone call away. The statements that we send to your patients have Medical Office Service's patient inquiry telephone number which relieves your office of answering billing and insurance questions over the phone.
The majority of the claims we submit are done electronically and process daily. We also mail claims to insurance companies that do not have electronic submission capabilities. We check electronic submission reports for denials and other issues on a daily basis.
We partner with our clients. We provide feedback to our clients on how to increase the money coming in. If the client is not happy, we are not happy.
If you have questions about our Medical Billing Services or need support, please contact us and we will be happy to answer any questions you may have.